Switch to BT switch your phone line to BT

Switch to BT

Switching your phone lines to BT may be the best decision you can make for you and your business.

Your current supplier may tell you that you're on the best deal when compared to BT, but are you sure they've compared like for like? Most other suppliers compare against our standard call charges, which won't the be case if you're on one of our call plans.

If you're on a BT Business call plan with your phone line can get:

  • 500 FREE UK landline minutes every month1
  • Capped call rates2
  • A choice to upgrade to unlimited calls to landline, mobile and international destinations3
  • A month's free line rental4
  • Call divert at no extra cost on one year contracts
  • 24/7 support should you ever have a problem

We'll also ensure the switch over process goes as smoothly as possible, and you can usually keep your existing number too, even if you're a cable customer.

Simply fill in the form and well contact you back to confirm and set up the switch over.

Line Rental
Connection charge
(ex VAT)		 Line rental
(ex VAT)
12 month contract £106.37 £15.24 per month
24 month contract £99 £14.45 per month

Note: Most customers don't have to pay the connection charge. We'll carry out the checks and let you know.

Plan Cost/Commitment Level
12 month contract One Plan Traditional No cost, but a £200 per year commitment - this will be made up of Line rental and call spend.
24 month contract 500 inclusive UK landline minutes

One Plan Traditional		 No cost, but a commitment to make £7 of chargeable calls per year to hit the £200 per year commitment level.
Unlimited UK Landline, Mobile and international calls

One Plan Traditional		 £22.50 per month

Call Costs

If you take One Plan Traditional on any contract length you will benefit from capped rates, making your call costs more predictable, helping you manage your costs.

Capped rates
UK (01,02,03) 10p for up to an hour2
Fixed to mobile 25p for up to an hour2
International calls 20p for up to an hour2

*to certain destinations - see full list of destinations

If you choose not to take a calling plan you won't receive capped rates and will be charged the standard pence per minute rate for any calls you make.

See standard call rates.

1. Do I need to contact my current service provider?

No, you don't need to contact your current provider - we'll do it for you.

2. How long does the switch to BT take?

Your phone line and calls will be with BT within 10 working days.

3. Can I keep my current number?

Yes, you can usually keep your phone number, even if you're a cable customer.

4. I'm a cable customer; do I need a new line installed?

If you're a cable customer you may need a new BT line installed, but we will confirm if we need to install a new line.

5. I already pay line rental with BT, can I switch my calls to BT?

Yes, if you already pay BT for your phone line you can switch your calls back to BT.

6. How do I arrange the switch?

Easy, simply fill in the form and we'll contact you within 48 hours to confirm and set up the switch over.

Notes

1. Offer ends 31.10.10. New BT Business One Plan Traditional Inclusive customers only. 500 minutes per calendar month per eligible line. Unused minutes cannot be carried over. At least one chargeable call must be made per calendar month. Calls to 01, 02, 03, g21, 0845, 0870 and from Northern Ireland to Republic of Ireland only. Exclusions, terms and conditions apply.

2. Capped UK landline calls: Applies to 01, 02 and 03 numbers only. Pence-per-minute rates apply after 60 minutes. 2p set up fee, fair use policy and Conditions apply.

Capped mobile calls: Opt in required. 7p set up fee applies. Applies to calls to the 4 main Mobile Operators only. Exclusions (including calls to numbers ported from other networks), fair use policy and conditions apply.

Capped international calls: Opt-in required. Landline calls only. 3p set-up fee applies below the cap. Call restrictions, Fair Use policy and Conditions apply

3. Customers signing up to special offer only. Eligible lines only. Applies to calls up to 60 minutes to 01, 02, 03, g21, 0845, 0870 numbers, UK mobiles and most international destinations, see terms & conditions. Must be taken on all lines per installation. Exclusions, fair use policy, terms and conditions apply. See full terms and conditions.

4. Customers signing up to special offer only. The reward is based on your committed spend being reached in a 12 month period. See terms & conditions for details. Reconciliation fees apply.

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